Picking Up Your Shih Tzu Puppy

There is something truly special about the day you come to pick up your Shih Tzu puppy. It is the moment everything becomes real. The excitement, the anticipation, and finally getting to meet the puppy you have been waiting for.

We love this part of the process just as much as our families do. You can learn more about us and our program by reading our Shih Tzu puppy guide. 

All puppy pickups take place at our nursery in Sullivan, Illinois. This gives you the opportunity to see where your puppy has been raised and to feel confident in the care they have received from the very beginning.

Our nursery is a dedicated space designed specifically for raising healthy, happy puppies.

When you arrive, you will be welcomed into an environment that is clean, calm, and centered around the well-being of our dogs. This is where your puppy has spent their early weeks being cared for, handled daily, and prepared for life in a family home.

Being able to pick up your puppy here allows you to see that firsthand. It is something many families find reassuring, and it helps create a meaningful connection to your puppy’s early life.

We have families come to us from all over, and there are several ways people choose to make the trip.

Many families enjoy the experience of driving to Sullivan. It gives them time to prepare, and often it becomes part of the memory of bringing their puppy home.

Others choose to fly into a nearby airport, rent a car, and drive to us for pickup. This has become a very common and smooth option for families traveling from farther away.

No matter how you choose to get here, we are happy to help guide you through the process so everything feels simple and comfortable.

Before you arrive, it is a good idea to have a few things ready for your puppy’s journey home. A soft blanket or small carrier can help your puppy feel secure during travel. Bringing water and planning for a few short breaks if you have a longer drive can also help keep your puppy comfortable.

Most puppies do very well during the trip. They may be a little quiet at first as they take everything in, but they settle in quickly with your presence nearby.

Pickup day is always a special moment.

When you meet your puppy, you will finally get to see their personality in person. It is often an instant connection.

We will take time to go over everything you need to know, answer your questions, and make sure you feel confident before heading home. We want you to feel prepared, not rushed.

This is your time, and we want it to be a positive experience.

If you’re ready to bring a puppy home, you can view our available Shih Tzu puppies.

We send your puppy home with a supply of the food they have been eating so you can keep things consistent during those important first days.

Your puppy’s full vaccination records come with you so your veterinarian can continue their care right where we left off.

You will receive your puppy’s microchip details so you can register it in your name and keep your puppy protected.

Your two-year health guarantee goes home with you, along with a full walkthrough of everything it covers. Read our full Health Guarantee.

When you leave with your puppy, you will have everything you need to get started.

This includes your puppy’s food, vaccination records, microchip information, and your health guarantee. We will also go over feeding, routine, and any tips to help your puppy adjust during those first few days.

Our goal is to make sure both you and your puppy are set up for a smooth transition.

The ride home is the beginning of your life together.

Once you arrive, keeping things calm and simple helps your puppy adjust. Give them time to explore, rest, and begin getting comfortable with their new surroundings.

It is a big day for them, and a little patience goes a long way.

Picking up your Shih Tzu puppy is more than just a step in the process. It is a memory you will carry with you for years to come.

Whether you drive in or travel from farther away, that moment when you finally bring your puppy home is something truly special.

We are honored to be part of that experience.

And even after you leave, we are always here if you need us. Because for us, this is not just about sending a puppy home.

It is about helping you start something truly meaningful.